Refund policy

At Zorify, we are committed to providing quality products and excellent customer service.

Returns

We accept return requests within 7 days of delivery if:

* The product is damaged, defective, or incorrect.
* The item is unused and in its original condition and packaging.

Refunds

Once your return request is approved and the product is received by us, the refund will be processed to the original payment method within 5–7 business days.

Exchanges

Products may be exchanged if:

* A wrong item was delivered.
* The product is damaged or defective.
* The requested size replacement is available in stock.

Order Cancellation

Orders can be cancelled before shipment. Once an order has been dispatched, cancellation requests may not be accepted.

Non-Returnable Items

The following items are not eligible for return or refund:

* Used or damaged products not caused by manufacturing defects.
* Customized or personalized products.
* Products returned without original packaging.

For any return, refund, or exchange-related assistance, please contact our customer support team through the contact details available on our website.

Zorify reserves the right to modify this policy at any time without prior notice.